Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, there is a cost involved, and you should only gamble with money you can afford to lose. Always set a budget before you play and stick to it.
Age Verification
In Australia, you must be at least 18 years of age to gamble online. By accessing our site and playing pokies, you confirm that you are of legal age in your jurisdiction. If you are under 18, please do not use this website.
We take underage gambling seriously and encourage parents and guardians to use parental controls and monitoring software to restrict access to gambling websites.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to try to win back money you've lost
- Gambling with money needed for essential expenses like rent, bills, or groceries
- Hiding your gambling or lying to friends and family about how much you gamble
- Gambling longer or with more money than you intended
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Experiencing relationship problems due to your gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to cut down or stop gambling
- Using gambling as an escape from stress, worry, or sadness
Self-Help Tools & Responsible Gambling Features
Most reputable online gaming sites offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Betting Limits: Restrict the amount you can bet per spin or game
- Reality Checks: Receive pop-up reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
- Session Timeouts: Automatically log out after a period of inactivity
Use these tools proactively to maintain control over your gambling activity.
Support & Help Organisations
If you or someone you know is struggling with problem gambling, these organisations provide confidential support and advice:
Australia
- Gambling Help Online – Free confidential support, counselling, and resources
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free, confidential)
International Support Services
- GamCare (UK) – Support and treatment for problem gambling
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - National Council on Problem Gambling (USA)
www.ncpgambling.org - Responsible Gambling Council (Canada)
www.responsiblegambling.org
If You Need Help
Problem gambling is a treatable condition. Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of someone close to you, support is available.
Contact Gambling Help Online on 1800 858 858 (available 24/7 in Australia) or visit their website at www.gamblinghelponline.org.au.
Remember: You don't have to face this alone. Help is just a phone call away.
This responsible gaming information is provided for educational purposes. Iglesia Bella Vista is committed to promoting safe and responsible gaming. If you have concerns about your gambling or that of others, please reach out to the support services listed above.